Hamilton Zoo welcome back visitors

calendar iconPosted 14 May 2020

The Zoo team are excited that Hamilton Zoo is re-opening on Friday 15 May.

Under Alert Level Two public venues must put measures in place to manage visitor numbers and physical distancing, so things will look a little different when you visit. This includes a one-way path through the zoo to keep you, our staff and our animals safe. 


If you're planning a visit, here's what you need to know:

  • We're open Tuesday to Sunday 9.30AM to 4.30PM, final admission at 3.30PM. 
  • We will be closed Mondays (except Queen's Birthday weekend 1st June - closed Tuesday 2nd June) for additional cleaning and to ease the pressure on the Zoo team who have been working through all alert levels with reduced staff.
  • If you are unwell, please delay your visit. 
  • No cash payments, to safeguard you and our staff. Card, vouchers, online tickets only. 
  • Visitor numbers will be limited to 500 at any one time. Once the limit is reached a one-in/one-out system will operate. 
  • Contact tracing on entry is compulsory.
  • The Hungry Moreport Cafe will be open. Takeaway only. Again, no cash payments. 
  • The Zoo shop remains closed for now. 
  • Extra cleaning in high traffic areas is in place.
  • Hand sanitizer will be available at points around the Zoo. 
  • Observe physical distancing, 2m is recommended. 

Level two means new ways of operating for public venues. We ask for your patience and support and we look forward to your visit.