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Booked Encounters

You’re invited to the homes of some of our animals to experience their lives at Hamilton Zoo.  As well as getting a unique insight into their personalities, their keeper will take you through:

Get your family, friends, colleagues or students together and experience what it's like to come eye to eye with a wild animal and the important role a modern zoo can play in conservation and preservation of species.

10% of your encounter fee goes to helping endangered animals in the wild through the Hamilton Zoo Conservation Fund.

Booking Enquiry

All private encounters are for groups of up to 5 people and are paid in one flat fee (i.e. no individual pricing). Normal zoo entry applies and a minimum of 48 hours notice is required when booking.

Encounter fee is $100 (for a group of five people or less and $20 per person thereafter). Gift vouchers are also available and can be purchased from reception.

We aim to keep you and the animals safe so please adhere to all keeper safety instructions while on your encounter. In some circumstances you may have your shoes sprayed with disinfectant and wash your hands upon leaving an animal enclosure.  If you or any of your party are sick, we ask that you do not participate in encounters with lemurs or siamang gibbons until that person is better.  As humans are also primates, illness can be passed between species.

Remember that these are wild animals, and their participation in encounters with humans on any given day is on their terms.

*Encounter schedules and species are subject to change depending on animal movements.  Red panda encounters will not be available after Sunday September 24, 2017 for the duration of the summer as the change in season means that the animals are less likely to interact.  From Monday September 25, we will be offering a daily breakfast lemur encounter at 9.15am, in addition to the normal lemur Face2Face schedule.

*Lemurs are off the schedule this week as we have one who is a bit unwell and, given that we are all primates, the risk of passing this on to our visitors is high. 

  Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9:15am Red Panda Red Panda Red Panda   Red Panda Red Panda Red Panda
10:00am Cheetah            
12:00pm   Rhino Rhino        
12:30pm           Siamangs Siamangs


Contact Details

Visit Details


You should receive confirmation of your booking (subject to availability) by email within 48 hours.


- All children 14 years and under must be accompanied by an adult.
- There must be one accompanying adult to every two children aged 3-6 years.
- There must be one accompanying adult to every three children aged 7-14 years.
- Children must be in the direct control of an adult at all times.
- Children under 3 years of age are not permitted to participate in animal encounters.
- All visitors must abide by the direction of the zookeeper.

We aim to keep you and the animals safe so please adhere to all keeper instructions while on your animal encounter. In some circumstances you will be asked to dip your feet in a disinfectant footbath upon leaving an animal enclosure and to wash your hands after contact with an animal.