VISITOR INFORMATION FOR TERTIARY GROUPS
Hamilton Zoo is open from 9am to 5pm; last admissions at 3.30pm. If you would like your group to arrive earlier than 9am please contact the education team and discuss the options.
The group total cost must be paid in one amount. Payment can be made by cash, cheque or credit card (we do not accept American Express or Diners Club) or we are able to invoice your institutions (we require at least four working days advance notice for this option).
Concession rates are available – please contact us for further information.
Annual memberships, special offers or promotions can not be used in conjunction with a concession tertiary visit. For non-contact (institution tutor-led) observation in Zoo grounds normal zoo entry rates will apply.
Planning your visit
The Education Team can help you organise your visit to Hamilton Zoo. Please contact us to discuss options to meet your needs and organising a tutor pre-visit if you require.
We can assist you in planning your unit. We have a range of resources available. Some of these are available here, however we also have other resources and web pages that we can refer you to for more information on your chosen focus. By contacting the education team we can help you decide what will work best for you.
You may like to consider attending our ‘Meet the Keeper’ talks. These are free to the public and keepers will talk about specific animals and are available to answer questions. By looking at the schedule you will be able to plan you day around these. Please let the Education Team know if there is a specific one you would like your group to attend. This way we can ensure keeper are prepared for larger school groups.
For an additional cost we also offer booked animal encounters. These are an extra cost to the entry rate. They are keeper-led behind the scenes encounters were your students will get up close and personal with one of our animals. You can select either our lemurs, rhinos, siamang or cheetah. The cost is $75 for group of five people or less; additional people at $15 per person. Please let us know at least two-three weeks prior to your visit if you are interested in booking an encounter.
Once the education team has received your booking form then we will be able to confirm your booking.
Prior to Visit
We provide a limited number of free maps at Hamilton Zoo but we do encourage people to use and then recycle these. There are maps situated around the zoo and a copy can be printed from here.
Safety at the Zoo
Please stay on public paths and boardwalks, and behind the barriers provided for your safety.
If any object is accidently dropped into an enclosure please report this to reception staff. The keeper will be requested to retrieve it where possible.
Animals are on special diets – do not feed the animals.
First aid supplies are available at Reception. Most Zoo staff are trained to assist with minor medical problems. If someone has an accident or near-miss a zoo accident pack needs to be completed.
Please have a list of all students in the group as this will be essential in an emergency (e.g. evacuation of the Zoo) in marking everyone off at the assembly point in the car park.
Please encourage students to move quietly at a walking pace around the zoo, keeping together and being considerate of other patrons.
Upon arrival we ask that one tutor sees the receptionist and provides them with the final numbers. If an educator visit has been booked your educator will meet you at reception. Rather than gathering in the car park, students may be escorted through to the cafe/playground area while one teacher is at reception.
It takes about 2 hours to get around the zoo.
You are most welcome to bring your own food into the Zoo or you may choose to purchase from the zoo on-site cafe. The cafe has a delicious menu of both hot and cold food. Only food and drink purchased in the café may be consumed there (both inside and out). If you are requiring food for your group from the cafe please contact us for a suggested menu.
Picnic tables – There is a number of picnic tables situated around the zoo. Please ensure that these areas are left tidy and that rubbish and recycling bins are used.
BBQ’s - The Zoo has two electric BBQ which operate on $1.00 coins (12mins). They must be booked in advance.
Drinking fountains can be found in the upper zoo and lower zoo picnic areas.
Are located behind the café (upper zoo) and near the grassed picnic area (lower zoo)
We have three lockable lockers available; each would fit approx 30 bags. Please let us know if you require lockers.